Return Policy

Free Returns

We offer FREE Return Shipping. You’ll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 7-day money-back policy. If you prefer just call our customer delight team and we will send a courier over to pick it up from you.

100% Refund

Our 7-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a 100% full refund or exchange and we will also pay for the shipping to and fro.

Lifetime Exchange & Buy-Back Policy:

We offer a Lifetime Exchange & Buy-Back Policy on all purchases* made from Jewelartic.com, within India. The product along with the original product certificate can be returned or exchanged basis its current market value, with deductions towards making charges.

This means your product’s current value of metal, diamonds and coloured stones, will be determined based on product specifications and the current price listed on our website. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.

*We offer a lifetime exchange & buy-back guarantee on all purchases made from Jewelartic.com within India.

Lifetime Exchange

The value of the exchanged product after deductions towards making charges and discounts will be credited to your Jewelartic.com account. This remains valid for 90 days and can be used to purchase anything on our website. The value cannot be encashed.

Lifetime Buy-Back

If you choose to return the product, we will refund 85% of the total amount, with deductions towards making charges and discounts. Refunds will be made via online bank transfer within 10 days of receipt of the product.

Jewellery returned showing signs of alteration by anyone other than Jewelartic.com shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Buy-Back amount of the product.