Frequently Asked Questions (FAQs)

Diamond prices are determined by unpredictable fluctuations in the market which can happen at any time without warning. So, fiscally speaking, it’s anyone’s guess. But if you‘re currently in the market for a diamond, and you’ve chosen one but are reluctant to finalize the purchase, contact us within 72 hours and we’ll lock in the price for you. However, in all fairness, we reserve the right to correct pricing errors if – and when – they occur.
Helpful hint: If you happen to find a diamond that is very similar to another (but priced lower) – and you wish to prevent a savvy visitor to our site who will identify it and purchase it quickly – we recommend that you ask us to place it on a 48-hour reserve.

We’re constantly sourcing diamonds to offer the finest quality at the most competitive prices. In the industry, prices are based on suppliers’ buying power and market conditions at the time of sourcing. We price our diamonds based on our cost, not the current market or solely by its quality and size. And regardless of how competitively a diamond is priced at Jewelartic, we always pass the savings onto you.
Helpful hint: Select customers tend to quickly identify the best values of a seemingly identical diamond. So if you are interested in a diamond that appears to be of a higher value, call one of our diamond experts to review its characteristics. If the diamonds are virtually the same – yet one’s value stands out from the other – they tend to sell fast. If you request additional time to decide, our diamond experts will grant you a (no-obligation) 24 or 48-hour hold on the diamond in question.

Yes. Many of our ring settings are available for purchase, except designer styles or those with integrated heads that secure the diamond such as Halo settings, bezel rings and three-stone rings. Please note: We do not size blank settings, and they can only be accepted for return within 30 days (in unaltered and in original condition). For additional information on which settings are available, contact a Jewelartic representative.

We provide complimentary resizing for rings and Diamond Bands when within the manufacturer’s recommended sizing range, during the first year. Simply contact a Diamond & Jewelry Consultant at +91 98202 22266 to arrange for your free resize.
Diamond and gemstone eternity rings with a specific number of gemstones per finger size; milgrain or ornate bands, some silver rings, or rings with alternative metals such as Tungsten cannot be resized. We are happy to exchange your ring for another size within 30 days of purchase. It is important to note that should you opt for an exchange, your new ring may contain a different number of gemstones, diamonds, or a reduction or increase in precious metal weight which may cause a change in the price.

Yes. We have a diamond price gurantee verification program to provide you with the confidence that you’re receiving the best price on your purchase. This free program lets you compare the price of authorised competitor’s diamond against a matching diamond at Jewelartic.

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